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Absenteeism: Deal with the FACTS
Reduce absenteeism in your organisation by using the FACTS procedure.
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What is 'Combating Absenteeism' about?
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'Combating Absenteeism' shows a manager using the FACTS procedure to deal with three members of staff who have been absent. The manager is not skilled in tackling absenteeism but, using the FACTS procedure, he is able to reduce the absences. |
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Why is absenteeism important?
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According to the latest CBI absence survey, absence cost the UK economy £12.2 billion in 2004, £1.7 billion of which was due to staff taking 'sickies' rather than absence from genuine ill health.
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A total of 6.8 days were lost per employee. Days lost across the UK economy totalled 168 million.
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By reducing the absenteeism rate by just 1 day per employee, organisations can boost their productivity, improve morale, and improve their bottom line.
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What is the FACTS procedure for dealing with absenteeism?
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The FACTS procedure provides managers with a clear and easy-to-use structure to conduct 'Welcome Back Meetings' with absent members of staff. The 25 minute programme uses realistic drama to introduce the FACTS procedure and demonstrate a manager using it with three members of staff.
Combating Absenteeism: Deal with the FACTS
F = First, find out the Facts about their absences
A = Ask them about the Absence and…
C = Check that they are OK to resume work
T = Ensure they Take action to prevent the absence reoccurring
S = Sum up
F = First, find out the Facts about their absences
Before you conduct a Welcome Back Meeting, look through your records to understand the nature and frequency of absence in the past - and to identify any patterns.
A = Ask them about the Absence and…
Ask them to explain why they were absent.
C = Check that they are OK to resume work
If the person has been ill, you should check that they are well enough to resume work - otherwise they might spread their illness to other colleagues.
T = Ensure they Take action to prevent the absence reoccurring
Put the onus on the person to resolve the absence, and stop it reoccurring in the future. Make sure they are committed to taking action to avoid further absences.
S = Sum up
Sum-up what has been said so that everyone is clear. Then see them back to work.
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In what format is 'Combating Absenteeism' available? |
'Combating Absenteeism' is available in two formats:
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A DVD/video-based learning resource
The resource can be used by a manager/facilitator to conduct a group session using the detailed instructions provided in the accompanying booklets: How to Use This Resource and Leader's Guide. You can also use the ready-to use PowerPoint® presentation, Hand-out, Aide-Memoire, and Certificate of Attendance. Learners can leave your session with a sample Welcome Back Meeting form, and can log onto Aspina's website to carry-out a free Refresher Module two weeks after the session. Details of all the components included in 'Combating Absenteeism' are listed below.
The resource can also be used by an individual learning on their own. Detailed instructions are provided in the accompanying booklets: How to Use This Resource and Self-Study Booklet which includes a series of multiple choice questions to reinforce the learning points. Full details are listed below.
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An interactive CD-ROM
The interactive CD-ROM provides an e-learning solution to reducing absenteeism. It is designed to be used by managers learning on their own at a computer/laptop and contains all the drama scenes from the video plus detailed instruction on using the FACTS procedure. To reinforce the learning, there is also a series of multiple choice questions.
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What is included in the resource?
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There are nine components included in this resource, and one through Aspina’s website:
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DVD or Video programme
The core of this learning resource is the 25 minute video that demonstrates the FACTS procedure using realistic drama. For fast and effective learning, the programme can been used on its own, without the Leader’s Guide or Self-Study Booklet.
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How To Use This Resource
This booklet provides instructions on how to conduct a group learning session, or an individual learning session. It describes how to use the DVD/Video, and how & when to use each component.
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Leader’s Guide
If you are conducting a group learning session, you can use the material in the Leader's Guide. You can make use of the ready-to-run training session and the PowerPoint® slides which are included on the CD-ROM in the resource.
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Self-Study Booklet
The Self-Study Booklet is designed to be used by a learner who is learning on their own. After watching the programme, the learner uses the Self-Study Booklet to complete a series of multiple choice questions which are designed to reinforce the learning points.
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Hand-out
The hand-out contains all key learning points for learners to take away. Extra copies can be printed from the CD-ROM.
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Certificate of attendance
The certificate can be used to confirm a learner’s attendance at a 'Combating Absenteeism' session.
Extra copies can be printed from the CD-ROM.
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PowerPoint ® Presentation
The animated PowerPoint® presentation can be used to conduct the three hour learning session contained in the Leader’s Guide. The presentation is included on the CD-ROM.
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Welcome Back Meeting form
A sample of a form that can be used to record the details of Welcome Back Meetings.
Extra copies can be printed from the CD-ROM.
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Aide-memoire
The FACTS mnemonic is outlined in a small card that can be used as an aide-memoire. Extra copies can be printed from the CD-ROM.
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CD-ROM
The CD-ROM contains the following items:
a. Self-Study Booklet
b. Handout Master
c. Certificate Master
d. Welcome Back Meeting Master
e. Aide-memoire Master
f. PowerPoint ® slides (contained in the Leader’s Guide and available as a download from this website).
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How much does this resource cost?
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The whole 'Combating Absenteeism' learning resource costs £1199 + P&P and VAT.
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How to preview the resource
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You can preview the whole programme by clicking here and filling in your details. This service is completely free. You will be sent the whole resource to preview for 7 days.
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